Payment method

Types of payment methods

There are 2 types of payment methods:

Create a payment method for each currency

In order to receive your earnings, you must create a payment method for each currency for which you have / will display campaigns and therefore be paid.

1. Go to the page “Payment method” page :
   
   
   

2. Then, add a new payment method by clicking on the (+) button :
   
   
   

3. And follow our tuto by clicking on the button 
   Please note that in the case of bank transfers, IBAN and BIC/SWIFT information must be transmitted.

You will then receive an email on your login to validate the added payment method.
WARNING: the email may arrive in your spam.

Associated costs for each currency

There may be fees associated with each payment depending on the currency, the type of payment method, and your bank address.

In the payment method addition the fees are indicated as below:

Payment process at Kwanko

1st payment process

Usual payment process 

Minimum and invoicing rules  

The minimum settlement threshold is €50 or its equivalent in another currency (250 BLR, 60 USD, 43 GBP, ...). If you have not reached the minimum per currency, your earnings will remain pending until the next payment request.

Kwanko does not cumulate the earnings of different currencies to reach the 50€ or equivalent: each currency is subject to a specific payment request.

Date of payment of invoices received

After validation of the payment requests, the payment dates are as follows:

• Invoice validated between the 1st and the 15th of the month (included), effective payment between the 1st and the 5th of the following month.

• Invoice validated between the 16th and the end of the month, effective payment between the 15th and the 20th of the following month. 

Bank transfer / Paypal 

Currency and payment

You receive payment in the same currency as the campaign being run, regardless of where you live. 

Remember to set the payment methods in the currencies in which you have made earnings. 

Invoices page

Validate a payment request

If the conditions are met according to the rules specified above (Minimum and invoicing rules), Kwanko generates a payment request (one per currency). To get paid you must validate the payment request, if you don’t Kwanko can’t pay you.

1. You get an email alert :

You receive an email on your login to inform you that the payment request has been generated.  

2. Log into your account and go to the Invoices page :

For each line related to “Payment request” you have a button “Confirm” in the “Actions” column.

3. Check the invoice preview :

Check that your (administrative and bank) information is correct on the invoice preview by clicking on
 the loop → 

4. Validate the invoice :

You can then choose between two options:

1. validate your payment request by simply entering the invoice number

2. upload your own copy of the invoice (the total amounts must be identical to those in the invoice details)

Option 1:

Option 2 :

Payment requests for the BRL currency

For this currency only, it is necessary to send your invoice and Nota fiscal by email to financeiro.br@kwanko.com. Please include your full bank details. 

For Brazilian companies, payment will be made within 15 days of receipt of the invoice.

For companies based outside Brazil,  taxes will be withheld from your invoice in accordance with Brazilian legislation on the import of services. These taxes vary by country:

• IR tax of 10%-25% (payments to France do not have IR tax)
• IOF tax of 0,38%

Payment requests for the MXN currency

For this currency, only the invoice upload is allowed (see option 2 described on the previous page).

Please note that in addition to the invoice you have to send your tax residence certificate.  The invoice and the tax residence certificate must be attached in 1 document. 

Combine payments

This option allows you to combine all invoices (of the same currency) in the same calendar year for a single settlement.

The bank charges will only be applied only once.

This action is only valid for payment requests issued by Kwanko France & Kwanko Mexico.

Invoices status

French legal obligations

The information relating to the tax and social security regulations applicable to the receipts and income from these transactions (General Tax Code [CGI], Art. 242 bis, I), also covers the obligations to declare and pay to the tax authorities and the bodies responsible for collecting social security contributions resulting from the transaction and the penalties incurred in the event of failure to comply with these obligations.

In this respect, we provide the following electronic links to the websites of the administrations providing this information (General Tax Code [CGI], Art. 242 bis, I):

• concerning tax obligations: https://www.impots.gouv.fr/portail/node/10841  

• concerning social obligations: https://www.urssaf.fr/portail/home/employeur/declarer-et-payer/obtenir-une-attestation/attestation-de-vigilance.html  

Earnings page

This page allows you to view the earnings on campaigns and check the validation and payment status of advertisers. 

La partie statistiques dans le tableau représente la totalité des actions réalisées sur les campagnes en spécifiant :

The statistics part of the table represents the totality of the actions carried out on the campaigns by specifying :

• total earnings: pending approval + approved

• events pending approval

• events approved

The “payment” part of the table refers to the earnings already approved :

• either waiting for payment

• or events for which the payment has already been done.

To facilitate the search, you can filter the data by currency, by websites, by campaign and by period. 

You can also change the order of these filters to find information according to the website, the campaign or the period, by clicking and dragging the field with the 3 small dots positioned on the left side:

As payment requests are based on earnings validated and paid by the client, they may differ from the earnings realised on the campaign: only approved earnings will be paid.

FAQ

My invoice has the “paid” status but I haven’t received any money yet.

The payment delay may take a few days (see section Bank transfer / Paypal delay).

After 7 working days after the last date of update of the paid invoice, we invite you to contact us at  publisher.invoicing@kwanko.com

I don't know what my payment request is in detail? 

In order to understand what your payment request is about, you can look at the details of the earnings:

Then to go further, you can compare it with your Earnings page :

Why does my payment request not correspond to my actions realised on the campaign? 

The payment requests are generated on the basis of earnings validated and paid by the client. The statistics show all statuses: conversions pending approval, approved, rejected and do not reflect the payment status of the client. 

Contacts

For all questions related to invoicing: publisher.invoicing@kwanko.com 

For all questions related to Brazilian billing: financeiro.br@kwanko.com   

For feedback on the platform: feedback@kwanko.com 

For all other questions: publisher@kwanko.com